Privacy Policy
Los Barqueros attaches great importance to the privacy and data protection of its customers.
We are committed to offering the best quality products and services. That is why we value each of our potential or existing clients and we intend to continue providing the best protection for your personal data.
In the Online Privacy Policy of Los Barqueros we explain how we collect, process and protect your personal data in accordance with the provisions of the data protection laws of the countries in which we operate and, in particular, with the General Regulation of Protection of Data (Regulation 2016/679 - "RGPD"), when you use our site and market places, when you buy Los Barqueros products, through our site and market places. This Policy applies to the Los Barqueros website and applications that provide a link to that website.
We have implemented a strong data protection compliance program, which includes the adoption of the most demanding data protection principles of the GDPR worldwide, as well as:
to. The adoption of Binding Business Rules (hereinafter, the "NEV"), which must guarantee the same level of protection by all Los Barqueros entities and allow the transfer of personal data in the Los Barqueros organization.
b. The creation of a Data Protection Office and a network of local data protection contact points;
c. The adoption of internal policies and procedures to guarantee compliance with applicable laws and regulations on data protection;
d. The application of technical and organizational measures to implement the principles of data protection.
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WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
The Site and web applications and other digital platforms of Los Barqueros , Servicios Ambientales are operated by the COMPANY. in SPAIN (hereinafter, Los Barqueros , or us). In addition, Los Barqueros may share information with its related companies in accordance with the safeguards provided in this policy.
All advertising communications addressed to you are sent by the COMPANY.
If you wish to contact Los Barqueros or its Data Protection Office, see the section How to contact Los Barqueros for privacy inquiries below.
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WHAT PERSONAL DATA DO WE COLLECT AND HOW DO WE DO IT?
· Information provided directly by you.
or - Information collected online on our website or other digital platforms and applications, for example, by completing the contact section, when you subscribe to the Electronic Newsletter proposed by Los Barqueros .
o - Information collected through communications, raffles and other promotions published in the profiles of Los Barqueros on Social Networks and other Applications.
Important notice: When we collect personal data through forms, including but not limited to electronic ones, we indicate the required fields by asterisks. Failure to provide the data marked with an asterisk could prevent you from accessing our products or services. When submitting personal data, including multimedia content, please check that it is correct and does not transmit any content that is not expressly requested by means of a questionnaire or other data collection method (such as commercial information, advertising, concept, ideas or personal creations). Information about you that we collect directly. Some additional information about you is collected indirectly while you browse the Los Barqueros website, our applications or other digital platforms. This information is technically necessary for the proper functioning of the Los Barqueros website for you to improve your browsing experience or for Los Barqueros to carry out analyzes that allow us to better serve you by personalizing our online services for you.
o Technical information, such as IP address and cookies, related to your browsing on our websites, for purposes of registration and identification of your geolocation by country or city;
o Information regarding your online profile and website usage data (for example, behavior analysis using cookies and similar technologies, your website browsing path, product registration in the shopping cart);
o Personal data collected through media platforms and social networks (for example, when you follow the pages of Los Barqueros on those social networks, personal information that you have classified as public and that can be viewed by the public on your social media profile) .
The content on our website is not specifically intended for underage audiences. However, if we involuntarily collect information about a minor, his legal representative may at any time exercise the minor's rights on his behalf (see below).
In order to fight against counterfeiting and trademark infringement, Los Barqueros has established automated procedures to collect information about natural or legal persons who commit or are likely to commit acts that violate the rights of Los Barqueros . This information will be accessible to any company legally authorized to use the Los Barqueros trademarks that has been a victim of these violations, in order to adopt whatever measures are necessary to protect their rights.
WHY DO WE COLLECT YOUR PERSONAL DATA?
If you are a client or potential client of Los Barqueros, we can use your personal data to:
· Allow you to browse our website and other digital platforms and use your personal online account;
· Allow you to obtain information about our services from our Customer Service Center, in our Contact section, for example;
Allow you to access Los Barqueros services in our Get Inspired section, or from our website or other digital platforms - for example, make an appointment Los Barqueros
· Respect our legal obligations, including but not limited to the fight against money laundering, credit card fraud and the fight against counterfeiting;
· Collect your opinion about our Los Barqueros services in particular through surveys and questionnaires;
· Generate statistical, financial and commercial studies;
· Keep you informed about our latest therapies, treatments, workshops, presentations and other events by sending you Los Barqueros communications (by email or post or by phone: calls, chats, SMS and MMS and third-party media platforms);
· Learn more about your interests and preferences in order to provide personalized offers and other services that are better suited to your needs and wishes;
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HOW TO JUSTIFY THE PROCESSING OF YOUR PERSONAL DATA?
Our processing of personal data is based on our obligation to comply with
all applicable laws and regulations.
It also lies in the need to execute the purchase contract signed with you and provide the services of the websites and applications or other online services requested by you or, if required by law, with your consent.
We may also rely on our legitimate interest in executing sales and our commitment to provide you with continuous after-sales services and highly qualified and personalized long-term treatment.
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TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?
Within the Los Barqueros , Servicios Ambientales Organization, only a reduced list of recipients will be able to access your personal data in accordance with the principle of the need to know:
· If you are a client or potential client of Los Barqueros, only employees of Los Barqueros , Environmental Services who are working in the teams that need to know your information will access your personal data (for example, Customer Relations Management Departments, Commercial, Legal, Regulatory and IT Compliance Management);
Outside of the Los Barqueros , Servicios Ambientales Organization, your personal data will not be provided to any third party, except to other entities Los Barqueros , Servicios Ambientales for the aforementioned purposes and to service providers acting on behalf of Los Barqueros under contractual agreements. insurance that will include strict data protection obligations. In particular, we will provide your personal data to service providers that help us to operate our website, applications and other digital platforms, to carry out our activity, serve you or protect the security and integrity of our activity (which include providers IT maintenance, security and support services, hosting providers, payment service providers, advertising or marketing partners, mailbox or e-mail service providers, customer service centers, etc.).
In addition, Los Barqueros may have to transfer personal data to third parties when requested by an authority that is empowered by law to do so, in accordance with applicable laws and regulations. We may also have to transfer personal data to other legal entities for the purposes of collaboration, business reorganization, change of legal form or other similar purpose. In the event of a merger or sale, your personal data will be permanently transferred to the successor company.
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INTERNATIONAL DATA FLOWS
For the purposes of the cross-border transfer of your data, the applicable legal and regulatory requirements are taken into account.
· Data transfers outside of your country will be protected by appropriate contractual guarantees that will also be in line with applicable laws and regulations;
· Data transfers between Los Barqueros entities will ultimately be governed by the Binding Business Rules once they are approved by the regulators.
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HOW LONG DO WE KEEP YOUR PERSONAL DATA?
Together with our commitment to providing the best quality services, we believe that our services should entitle you to personalized treatment and unrivaled after-sales services that, with respect to some services, can last a lifetime. To this end and to guarantee these services, we need to keep your personal data for as long as it is necessary to provide them.
In particular, your personal data will be kept until the last time you use our services or purchases and, subsequently, for a period of up to 10 years in general, unless the applicable local law requires a shorter or longer retention period or that we we have a legitimate and lawful purpose to establish a different term.
The cookies managed by Los Barqueros are kept for a period of up to 13 months.
Los Barqueros respects the conservation periods imposed by applicable laws and regulations. As long as your data is no longer necessary for the provision of a service or if you no longer wish to be part of our distribution list for electronic newsletters, styling tips and events, your data will be deleted or archived in an anonymized format or pseudonymised to comply with applicable regulations.
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WHAT ARE YOUR RIGHTS?
o A right of access and information: you have the right to be informed about all matters relating to the processing of your personal data, in a concise, transparent, intelligible and easily accessible manner. Likewise, you have the right to obtain (i) confirmation of whether or not personal data concerning you is being processed, and, if so, (ii) to access the personal data and obtain a copy thereof.
o A right of rectification: you have the right to obtain the rectification of your personal data. You also have the right to have incomplete personal data completed.
o A right to erasure: in some cases, you have the right to obtain the erasure of your personal data. However, this is not an absolute right, but Los Barqueros may have legal or legitimate grounds to keep said personal data.
o A right to limitation of treatment: in some cases, you have the right to obtain the limitation of the processing of your personal data.
or a right to data portability: you are entitled to receive personal data concerning him, who has provided the boatmen in a structured format, commonly used mechanical and reading, and to transmit to another responsible for treatment without the Boatmen prevent it. This right will only be exercised when the processing of your Personal Data is based on a consent granted by you and is carried out by automated means.
o A right to object to treatment: you have the right to object to the treatment of your personal data based on the legitimate interest of Los Barqueros . However, Los Barqueros may prove compelling legitimate reasons to continue with the treatment. You also have the right to object at any time to the processing of your personal data for marketing purposes.
To exercise the aforementioned rights, please contact us through the channels indicated below and provide us with the following information: name, surname, email or any other information necessary to confirm your identity so that we can process the request (such as your postal address).
You also have the right to cancel your subscription to our Electronic Newsletter at any time.
o Filling in the Contact form and specifying your request, as well as the email address to unsubscribe in your message;
o Through the online preference center.
Finally, you have the right to file a claim with the competent control authority in the event of non-compliance with the applicable laws and regulations on privacy, in particular, the RGPD, as well as other national or regional privacy laws that are applicable. to you.
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WHAT COOKIES DO WE USE AND HOW CAN YOU OBJECT TO THIS USE?
Cookies are information that any website can transfer to your browser and are then stored on your computer system. For example, the presence of cookies improves your online experience by allowing us to save your preferences.
We use cookies to:
· Determine statistics and volumes related to traffic to improve the relevance and ease of use of the services we offer to you;
· Provide you with adapted services and navigation by customizing its user interface;
· Share information with other websites, media partners and social networks to offer you relevant promotional and advertising communications that are tailored to your interests (third-party cookies).
We also collect your shortened IP address in a non-readable form, which does not allow us to identify you.
You can also disable the installation of cookies by configuring your browser appropriately.
Please note that restricting cookies may affect your user experience and prevent you from using part of our website.
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HOW TO CONTACT THE BOATERS FOR PRIVACY INQUIRIES?
To exercise your rights, ask any questions or comments regarding this Privacy Policy or the way in which Los Barqueros collects and uses your personal data, please send your request to our Customer Service Department and Data Protection Office:
· For LAS NEGRAS SAN PEDRO SL
-By postal mail: writing to Calle navegante, 13 · 04116 · Las Negras-Níjar · Almería
-By email: to the email hola@losbarqueros.com
-By phone: by calling the Los Barqueros office or the Customer Service Center and, from Monday to Friday, from 9 am to 7 pm (CET). +34 642 026 020
This Privacy Policy was last updated on March 20, 2021. With regard to changes that may be made to this Privacy Policy, we invite you to check the Personal Data section of our website periodically.